From the Mayflower to the moon landing, every venture relies on insurance. The $1 trillion insurance industry is fundamental to our economy and society, but remains stuck in the stone age. Incumbents rely on antiquated pen-and-paper process and there's a huge opportunity to transform it through technology. At Newfront, we're building software to supercharge insurance brokers and help them deliver a delightful experience to clients.
While we’re a technology-driven company, we believe that people and trusted relationships matter. Newfront believes in empowering people rather than "disrupting" them. Our singular mission is to create the future of work for this massive industry.
We believe breakout growth creates breakout opportunities and diversity drives innovation.
As a Senior Product Manager at Newfront you’ll be responsible for product planning, scoping, and execution. You'll work across multiple stakeholders at Newfront to explore problem spaces and help define concrete projects for the product engineering team to tackle to unlock Newfront’s growth as a business.
We create products for 3 major user groups – our clients, brokers, and the servicing team.
Clients: Insurance is a complicated product that costs a lot, and the bigger your business is, the more difficult it can be to understand and purchase the right coverage. We want to make the purchasing experience transparent and understandable in order to give clients peace of mind. During the policy term, it should be quick and easy for them to request updates, make claims, pay, or otherwise get help from their servicing team.
Brokers: We help them turn leads into sales. Insurance brokers are like a sales team in a traditional SaaS company. They need a dashboard that clearly communicates the status of all of their clients, tracks their leads, shows their progress towards sales goals, and enables collaboration between them and the servicing team.
Servicing team: This team includes account managers and operations specialists responsible for providing stellar service to our clients. They are the backbone of the company since the quality and efficiency of their work directly translate into year-over-year retention of Newfront's clients.
We value collaboration with cross-functional peers and encourage them to work directly with us in exploring their issues and how a combination of product and process may help them progress towards their goals. You should feel comfortable communicating technical and product development processes to a non-technical audience and with the leadership team. You notice when there are foundational things that aren't working for the product and actively invest in these projects for the benefit of the team and company long term.
This position is open to remote candidates with a preference for those between the GMT-5 (Eastern EST) and GMT-8 (Pacific PST) timezones.