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Director of Implementation

Merge
Merge

At Merge, we revolutionize the way B2B companies integrate. Unfamiliar with the integration problem? The average company expects to spend hundreds of hours a year integrating with dozens or more vendors. Alignment between sales, partnerships, product management, design, engineering, and customer success (a lot, right?) is absolutely critical — and a major headache. Integrations are a to-do that goes on and on.

Our Unified API empowers developers to offer integrations with hundreds of platforms instantly. Now we’re hiring for you: an ambitious leader ready to help build, design, and support enterprise-grade software scaled to millions of users.

Are you ready to be part of a team redefining how companies build for the future? Apply now!

ABOUT the role


  • Lead as the key technical contact for our customers and partners as they integrate with Merge
  • Work with engineering + product to highlight any product improvements based on customer insights
  • Provide ongoing solutions consulting to existing Merge customers
  • Create processes and documentation for future team members to successfully onboard and assist with customers quickly
  • Hire and lead an implementation team that assists with our high priority customers and their embedding process

Benefits:

  • Unlimited PTO + 10 company holidays
  • Quality health, vision, and dental insurance
  • 401K Plan
  • $200 one-time home office stipend
  • Free dinner when working past 7pm

ABOUT you


  • 4+ years in solutions engineering, sales engineering, or software engineering
  • Computer science background or other technical / quantitative orientation
  • Prior startup experience is a plus

Average response time:

1-2 days

BOUNTY

$15,000

USD

SALARY

$130-200K

LOCATIONS

  • 📍 San Francisco, CA, USA
  • 📍 New York, NY, USA

COMPANY


WHO WE ARE

Full integrations lifecycle platform for HR, payroll, and recruiting. One platform to help you build, maintain, and onboard.

SOCIAL

WEBSITE

merge.dev

CRUNCHBASE

Profile

SIZE

11-50

ORIGIN

San Francisco, CA, United States

TIME ZONE

America/Los_Angeles

  • WORK WITH US

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