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Product Manager

Mercantile

ABOUT


Small businesses make up 46% of the US private sector output, and historically represent 61.5% of new job creation. Mercantile is building new credit card products that are specifically designed for these businesses. We start by establishing a deep understanding of our customers and deliver customized solutions that are truly unique. Our products are designed to put money back into the pockets of small businesses so they can focus on serving their customers.

We’re backed by some of the best investors in the world including First Round Capital, General Catalyst, SV Angel, 8VC, Inovia Capital, Commerce Ventures, BoxGroup, Operator Partners, and more. We’re a lean team spread across North America, making an impact on the way small businesses can save. We’re looking for a full-time Product Manager to join our team and analyze the businesses we support at a granular level. This position reports directly to the CEO and founder and will be an integral part of building Mercantile and it's product from the ground up.

As Product Manager at Mercantile, you will:

  1. Interact daily with Small Business clients and Distribution Partners to collect and analyze their feedback, and organize its implementation into Mercantile's product
  2. Create, groom, prioritize, and implement user stories
  3. Interact with UI / UX teams and engineering to coordinate product builds
  4. Procure and manage different vendors for Mercantile's product offering
  5. Work with Mercantile's founders to implement the product's vision
  6. Work on the product's pricing (fees, APRs, rewards rates, etc)
  7. Manage and monitor Mercantile's customer servicing function

Benefits:

  • Remote-first & flexible schedule
  • Competitive salaries & equity
  • Comprehensive health, dental, vision insurance
  • Attend talks, conferences, and professional development events that interest you, and benefit your career growth

ABOUT you


You could be a fit if you have:

  1. High aptitude at coordinating complex projects with multiple stakeholders and timelines
  2. 3+ years of product management experience
  3. Experience building out credit card or other fintech products

Bonus points if you have:

  1. Experience managing vendor RFPs or Procurement
  2. Experience managing customer servicing functions
  3. Experience working with underwriting teams to define APR, grace periods, or other lending product characteristics
Current Bounty
USD
$5,000

Posted: 8 days ago

Average response time:

< 24 hrs

BASICS


  • SALARY

    Market rates

  • LOCATION

    Remote - US

  • BASIS

    FT

PROFILE


  • WEBSITE

    getmercantile.com
  • CRUNCHBASE

    Profile
  • ORIGIN

    New York, NY, United States

  • TIME ZONE

    America/New_York

DESCRIPTION

Financial technology specifically built for small businesses... it's about time.

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