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Product Marketing Manager

Courier
Courier

At Courier, we are on a mission to make software-to-human communication delightful.

To do this, we want to do for notification infrastructure what Stripe has done for payments infrastructure by making building and sending notifications fast, easy, and delightful. We’ve created the complete user communication stack for developer teams: our API takes the tedium out of integrating various notification channels, while our Studio lets anyone design a message template and deliver the right message to the right user at the right time with a single API call. Email, Push, Slack, SMS, you name it.

We’ve raised $12.5 million from Bessemer Venture Partners, Matrix Partners, Twilio, SendGrid, Slack, and Y Combinator. We're fanatical about delivering an amazing experience to software developers of companies big and small, and our goal is to build a platform that developers don’t just use but one that they love. If you want to push the frontier in developer tooling, we want to work with you.

The Role


We’re looking for our first ever Product Marketing Manager (PMM) to come in with a passion for building a new PMM function. The ideal candidate will come with strong strategic and analytical capabilities, and experience working with SaaS product teams and shaping product strategy for an early-stage startup. Our first PMM will come in as a seasoned professional and have a deep understanding of key trends and a fervor for bringing a new product to market.

What You'll Do:

  • Drive revenue through sales assets and content
  • Work cross-functionally and enable the sales team to effectively tell our product story
  • Clue into our key personas by interviewing current users in order to empower our teams to speak to current and new features
  • Regularly meet with the Product team to keep a pulse and garner a full understanding of feature sets

A few additional notes:

Location: This role is flexible - work some days from home and some days from our office in the SoMa neighborhood of San Francisco, or be in another state entirely.

Visas: Courier cannot apply for new visas for candidates but can transfer existing visas (please allow up to 8 weeks for the transfer after an offer letter is signed.)

Interested in a little additional reading on Courier and what we are up to or what we value? Check out our latest content.

Who You Are


  • Have 2+ years of experience in product marketing (preferably for a B2B SaaS company)
  • Experience working with the Sales team to create content that is beloved by them and continually used in the sales process
  • Great writer with examples of key work
  • Organized and comfortable working in a fast-paced environment
  • A creative individual with a genuine understanding of the sales process

Bonus Points

  • Hubspot Proficiency
  • A proven record of creative storytelling
  • Technical acumen, you can speak the tech lingo

About Courier


Our Values

  • Zoom Out: Don't just stay in your lane. Take the blinders off and look at the entire business.
  • Keep It Real: Be honest with yourself about what is going really well, and what isn't. Celebrate wins and have hard conversations.
  • Talk To Customers: Working with developers isn't a job role here - it is something we all need to do. Hop on a Zoom, reach out in Slack, build a relationship.
  • Have An Opinion: Each team member is an expert on what success will look like for Courier. Nobody else has the answers.
  • JFDI: There will always be more work to do than people to do it. If you see something that needs to get done, just f*cking do it. Don't wait for someone else.

Diversity, Equity & Inclusion

At Courier, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in how software communicates with humans. As an equal opportunity employer, we are committed to building an inclusive environment where you can be you. Please don’t hesitate to ask if we can accommodate you in any way both during the interview process and after.

Benefits

  • Top of market salary
  • Generous equity plan
  • Top of the line PPO health insurance plan (medical, dental & vision) – we cover 99% of your personal and dependent premiums
  • 401k through Vestwell
  • Flexible Health Savings Account
  • Unlimited Paid Time Off (Vacation, Sick & Public Holidays)
  • A brand new workstation and credit card to cover any other necessary expenses
  • Free lunch in the office and $25 DoorDash credit on Fridays
  • Annual personal development budget
  • $100 monthly commuter benefit contribution
  • Other perks and discounts through Sequoia

Security & Compliance

Courier takes protecting the data of our customers – and of their notification recipients – seriously. Every Courier employee goes through security training and a background check as part of onboarding. Each employee is expected to follow Courier's security and compliance processes, and uphold industry best practices.

BOUNTY

$15,000

USD

SALARY

$170-200K + eq

LOCATIONS

  • 📍 San Francisco, CA, USA
  • 📍 Remote - USA

COMPANY


WHO WE ARE

The fastest way for developers to build notifications for their app. Email, SMS, push, chat, and more.

SOCIAL

WEBSITE

https://www.courier.com

CRUNCHBASE

Profile

FOUNDED

2019

SIZE

11-50

ORIGIN

San Francisco, CA, USA

TIME ZONE

America/Los_Angeles

  • WORK WITH US

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