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Head of Product Marketing

Courier
Courier

At Courier, we are on a mission to make software-to-human communication delightful.

To do this, we want to do for notification infrastructure what Stripe has done for payments infrastructure by making building and sending notifications fast, easy, and delightful. We’ve created the complete user communication stack for developer teams: our API takes the tedium out of integrating various notification channels, while our Studio lets anyone design a message template and deliver the right message to the right user at the right time with a single API call. Email, Push, Slack, SMS, you name it.

We’ve raised $12.5 million from Bessemer Venture Partners, Matrix Partners, Twilio, SendGrid, Slack, and Y Combinator. We're fanatical about delivering an amazing experience to software developers of companies big and small, and our goal is to build a platform that developers don’t just use but one that they love. If you want to push the frontier in developer tooling, we want to work with you.

The Role


We're looking for a creative, results-driven marketing leader to help evolve and communicate our product story. We solve a problem that nearly every software engineering team has, however most don't realize there is an alternative to building and maintaining the solution internally. Our product marketing challenge is effectively framing our product as a core part of the developers stack that not only frees up engineering resources, but that also enables their product to deliver a better, more differentiated experience. If you love highly technical products (APIs, developer infrastructure, cloud services, etc.) and fast-paced startup environments then this could be a great role for you.

What You'll Do:

  • Own product positioning by understanding customer pain points, product roadmap, market trends, and competitive forces
  • Plan and execute product/feature launches and related sales enablement across cross-functional teams spanning Product, Marketing, Support, Success, Sales
  • Develop compelling product-centric content for prospective and existing customers including emails, blog posts, webinars, product videos, sales sheets
  • Work with Product Management to establish a continuous feedback loop(encompassing market trends, customer needs, and competitive factors) to influence the product development roadmap and mitigate product gaps
  • Collaborate with Sales and Success to understand & support ongoing enablement, and maximize the impact of messaging for prospects and existing customers through training and sales collateral
  • Build and lead Courier's Product Marketing team

A few additional notes:

Location: This role is flexible - work some days from home and some days from our office in the SoMa neighborhood of San Francisco, or be in another state entirely.

Visas: Courier cannot apply for new visas for candidates but can transfer existing visas (please allow up to 8 weeks for the transfer after an offer letter is signed.)

Interested in a little additional reading on Courier and what we are up to or what we value? Check out our latest content.

Who You Are


  • 4+ years of product marketing experience
  • Experience with product lead go-to-market
  • Demonstrated track record developing effective messaging strategy for B2B software
  • Ability to effectively communicate with a diverse, technical audience
  • Ability to thrive in an environment that encourages open communication, collaboration, and agility
  • Ability to prioritize, problem solve, multi-task and work independently in a dynamic, rapidly changing workplace

About Courier


Our Values

  • Zoom Out: Don't just stay in your lane. Take the blinders off and look at the entire business.
  • Keep It Real: Be honest with yourself about what is going really well, and what isn't. Celebrate wins and have hard conversations.
  • Talk To Customers: Working with developers isn't a job role here - it is something we all need to do. Hop on a Zoom, reach out in Slack, build a relationship.
  • Have An Opinion: Each team member is an expert on what success will look like for Courier. Nobody else has the answers.
  • JFDI: There will always be more work to do than people to do it. If you see something that needs to get done, just f*cking do it. Don't wait for someone else.

Diversity, Equity & Inclusion

At Courier, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in how software communicates with humans. As an equal opportunity employer, we are committed to building an inclusive environment where you can be you. Please don’t hesitate to ask if we can accommodate you in any way both during the interview process and after.

Benefits

  • Top of market salary
  • Generous equity plan
  • Top of the line PPO health insurance plan (medical, dental & vision) – we cover 99% of your personal and dependent premiums
  • 401k through Vestwell
  • Flexible Health Savings Account
  • Unlimited Paid Time Off (Vacation, Sick & Public Holidays)
  • A brand new workstation and credit card to cover any other necessary expenses
  • Free lunch in the office and $25 DoorDash credit on Fridays
  • Annual personal development budget
  • $100 monthly commuter benefit contribution
  • Other perks and discounts through Sequoia

Security & Compliance

Courier takes protecting the data of our customers – and of their notification recipients – seriously. Every Courier employee goes through security training and a background check as part of onboarding. Each employee is expected to follow Courier's security and compliance processes, and uphold industry best practices.

BOUNTY

$25,000

USD

SALARY

$220-240K + eq

LOCATIONS

  • 📍 San Francisco, CA, USA
  • 📍 Remote - USA

COMPANY


WHO WE ARE

The fastest way for developers to build notifications for their app. Email, SMS, push, chat, and more.

SOCIAL

WEBSITE

https://www.courier.com

CRUNCHBASE

Profile

FOUNDED

2019

SIZE

11-50

ORIGIN

San Francisco, CA, USA

TIME ZONE

America/Los_Angeles

  • WORK WITH US

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