Director of Product Management

Courier
Courier

At Courier, we are on a mission to make software-to-human communication delightful.

To do this, we want to do for notification infrastructure what Stripe has done for payments infrastructure by making building and sending notifications fast, easy, and delightful. We’ve created the complete user communication stack for developer teams: our API takes the tedium out of integrating various notification channels, while our Studio lets anyone design a message template and deliver the right message to the right user at the right time with a single API call. Email, Push, Slack, SMS, you name it.

We’ve raised $12.5 million from Bessemer Venture Partners, Matrix Partners, Twilio, SendGrid, Slack, and Y Combinator. We're fanatical about delivering an amazing experience to software developers of companies big and small, and our goal is to build a platform that developers don’t just use but one that they love. If you want to push the frontier in developer tooling, we want to work with you.

The Role


Courier is hiring a Director of Product Management to help us build the future of software-to-human communication. You will be responsible for managing the product roadmap, user stories, timelines, and implementation strategy for the Courier platform, as well as building and leading our product & design teams.

This role reports directly to the CEO and you will collaborate closely with our CTO for resourcing. On a typical day, you will be talking to customers, forming go-to-market strategy with the executive team, and collaborating on key technical architecture/resourcing decisions.

What You'll Do:

  • Understand the needs of software developers across the world who are sending messages to their users
  • Prioritize our efforts, continuously building and iterating
  • Ensure that product definition for the areas that you and your team works on is clear and of high quality
  • Manage a team of Product Managers & Product Designers, advising and guiding them as they autonomously make product decisions
  • Contribute to building and scaling the Product Management team and discipline
  • Partner extremely closely with engineering discussing and making architecture and product decisions alike
  • Partner closely with marketing, developer relations, & sales on go-to-market strategy
  • Partner with our CEO to establish a shared product vision across Courier

A few additional notes:

Location: This role is flexible - work some days from home and some days from our office in the SoMa neighborhood of San Francisco, or be in another state entirely.

Visas: Courier cannot apply for new visas for candidates but can transfer existing visas (please allow up to 8 weeks for the transfer after an offer letter is signed.)

Interested in a little additional reading on Courier and what we are up to or what we value? Check out our latest content.

Who You Are


  • Written production code yourself – Courier is a technical product that delivers delightful APIs for software engineers
  • 8+ years of experience in Product Management or Engineering leadership
  • 2+ years of experience in Product Management leadership with direct reports under your guidance
  • Experience leading and mentoring product managers, engineers, and designers in how to work together to build a great product

About Courier


Our Values

  • Zoom Out: Don't just stay in your lane. Take the blinders off and look at the entire business.
  • Keep It Real: Be honest with yourself about what is going really well, and what isn't. Celebrate wins and have hard conversations.
  • Talk To Customers: Working with developers isn't a job role here - it is something we all need to do. Hop on a Zoom, reach out in Slack, build a relationship.
  • Have An Opinion: Each team member is an expert on what success will look like for Courier. Nobody else has the answers.
  • JFDI: There will always be more work to do than people to do it. If you see something that needs to get done, just f*cking do it. Don't wait for someone else.

Diversity, Equity & Inclusion

At Courier, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in how software communicates with humans. As an equal opportunity employer, we are committed to building an inclusive environment where you can be you. Please don’t hesitate to ask if we can accommodate you in any way both during the interview process and after.

Benefits

  • Top of market salary
  • Generous equity plan
  • Top of the line PPO health insurance plan (medical, dental & vision) – we cover 99% of your personal and dependent premiums
  • 401k through Vestwell
  • Flexible Health Savings Account
  • Unlimited Paid Time Off (Vacation, Sick & Public Holidays)
  • A brand new workstation and credit card to cover any other necessary expenses
  • Free lunch in the office and $25 DoorDash credit on Fridays
  • Annual personal development budget
  • $100 monthly commuter benefit contribution
  • Other perks and discounts through Sequoia

Security & Compliance

Courier takes protecting the data of our customers – and of their notification recipients – seriously. Every Courier employee goes through security training and a background check as part of onboarding. Each employee is expected to follow Courier's security and compliance processes, and uphold industry best practices.

BOUNTY

$25,000

USD

SALARY

$245-265K + eq

LOCATIONS

  • 📍 San Francisco, CA, USA
  • 📍 Remote - USA

TAGS

  • yc
  • product

COMPANY


WHO WE ARE

The fastest way for developers to build notifications for their app. Email, SMS, push, chat, and more.

SOCIAL

WEBSITE

www.courier.com

CRUNCHBASE

Profile

FOUNDED

2019

SIZE

11-50

ORIGIN

San Francisco, CA, USA

TIME ZONE

America/Los_Angeles